Go Home

Diablo 4's worst type of dungeon is now griefing players via a bug

Published on November 15, 2025

Update: A Blizzard representative said, "The team is investigating these reports, but we do not have any specific details to share about it at this time."


Survive Sanctuary with these Diablo 4 guides

Diablo 4's Lilith

(Image credit: Tyler C. / Activision Blizzard)

Diablo 4 guide: Everything you need
Diablo 4 mount: Race across the map
Diablo 4 waypoints: How to fast travel
Diablo 4 level unlocks: New vendors

Original story: A nasty bug when entering Cellars is ruining Diablo 4's high-level Helltide events for some players.

Once you finish Diablo 4's lengthy campaign, parts of the map are periodically taken over by a Helltide event for a limited amount of time. These blood-drenched parts of the map spawn tough monsters that drop Abberant Cinders, which you can use to open chests for rare items.

Normally, the only way to lose your Cinders is to die (which causes you to lose half of them) or to forget to spend them before the event ends. But currently, several players on the official forums and Reddit report that entering a Cellar within a Helltide can inexplicably make winner55 you lose all of them.

Helltides are one of the best ways to farm materials for crafting powerful items and for finding build-defining Unique gear. Since Helltide chests require 175 Cinders to open and you only get a handful of them off of enemies, losing a big stack of them would undo all the work ww winner55 you put into the event.

Reddit user the_plumbus_among_us posted a clip where they enter a Cellar with 302 Cinders in their pocket and come out with zero. Re-entering the Cellar doesn't do anything, and other reports don't seem to indicate if it's one particular Cellar either. Some players say they haven't encountered the bug, but I'd avoid entering Cellars in Helltide events until Blizzard fixes it.

Watch out for cellars during a Helltide! from r/diablo4

One commenter says if you leave the Cellar using the emote wheel you won't lose your Cinders, but in the_plumbus_among_us' clip, they lose them as soon as they enter it. If you accidentally enter one and still have them, give it a shot, but it might already be too late.

When contacted about the bug, a Blizzard representative said, "The team is investigating these reports, but we do not have any specific details to share about it at this time."

Since the action RPG's launch, Cellars have been rather horrible for loot or XP. Now that they're capable of stealing your precious currency, maybe Blizzard will take another look at them before season 1 drops next week.

Reader Comments

SpinQueen4433

I really enjoy playing the slot games here. The variety is amazing, from classic reels to modern video slots with interactive bonus rounds. Every spin feels like an adventure, and the graphics and sound effects are top-notch, making the experience immersive and exciting. Customer support has been outstanding whenever I had any issues. They respond quickly and professionally, ensuring that any concerns with deposits, withdrawals, or gameplay are addressed immediately, which makes me trust the platform more. I appreciate the themed slot games, especially those based on movies and TV shows. They make the gaming experience more engaging and immersive. The combination of storyline, visuals, and bonus features makes each game feel unique.

ReelFanatic2450

The progressive jackpots are thrilling, and it's exciting to watch the jackpot amounts grow as more players spin the reels. I hope they add even more jackpot slots because it adds a lot of excitement to the gameplay. Sometimes I wish there were more ways to earn rewards through loyalty programs or frequent player bonuses. Adding seasonal events or special challenges could enhance the excitement even further. The payout process is generally smooth and reliable, though occasionally it takes longer than expected. Overall, I feel confident that my winnings are safe and will be credited properly.

CasinoKing453

Customer support has been outstanding whenever I had any issues. They respond quickly and professionally, ensuring that any concerns with deposits, withdrawals, or gameplay are addressed immediately, which makes me trust the platform more. I appreciate the themed slot games, especially those based on movies and TV shows. They make the gaming experience more engaging and immersive. The combination of storyline, visuals, and bonus features makes each game feel unique. The progressive jackpots are thrilling, and it's exciting to watch the jackpot amounts grow as more players spin the reels. I hope they add even more jackpot slots because it adds a lot of excitement to the gameplay.

Recommended Reading

Warning_ Punch-Out Boxer Shorts Could Be Hazardous To Your Health

Did you get hold of one of those Punch-Out “Heavyweight Contender Kits” from Amazon? We hope, for your sake, that you planned on [[link]] displaying those King Hippo shorts, and not actually wearing them. http...

Keep Reading

Western Europe Home of Most Active Pirates

Western Europe is home to some of the world’s most active countries engaged in online game piracy, according to Entertainment Software [[link]] Association. “Piracy is the single greatest threat to the innovat...

Keep Reading

Where Hellgate_ London And Flagship Studios Went Horribly Wrong

Hellgate: London‘s development, like its eventual implosion, was epic. At GDC, Stephen Goldstein, Flagship Studio’s ex-director of business development, explained [[link]] just how what seemed like a guarantee...

Keep Reading